The Stanley Works is an equal opportunity employer dedicated to a policy of non-discrimination in employment based on any factors prohibited by applicable law.

If you are interested in any of the vacancies below, please submit your CV to
uk-recruitment@stanleyworks.com

Sales Service Technician Vacancy - Northern England

Primary Purpose

• To provide on site service maintenance and repair of Stanley Bostitch Equipment at customers premises.
• To provide full support to the Stanley Bostitch Team, feeding back information on competitor activity, identifying potential new business and increasing sales of existing products.
• Checking customer’s stock levels and taking orders, actively promoting Stanley Bostitch ancillary products and raising the customer perception of the Stanley Bostitch Brand.
• To manage the accounts being called on to ensure that we are optimizing maximum sales potential.
• Manning customer Trade Days and Exhibitions.

Accountabilities

• To carry out regular servicing and maintenance calls at customers premises to an agreed journey plan.
• To actively encourage customers to regularly review their stock levels, and in dual accounts encourage the customer to increase the market share of Stanley Bostitch product.
• To talk to customers about the condition of tools making recommendations for change / replacement.
• To maintain optimum levels of spare parts in car stock, not to exceed agreed limits.
• To provide holiday cover for other Team members when needed.
• To keep accurate records of loan tools and audits, alongside up to date service records by customer.
• To provide a monthly call / journey plan in advance.
• Correctly maintaining all service repair sheets and associated administration duties.

Responsibilities

• For maintaining all Stanley Bostitch tools in excellent working order.
• To train where requested, customers personnel in the correct safe usage of the tools & fasteners.
• To demonstrate on site at customers premises.
• To share best practice with other Sales Service Technician.
• To call on lapsed accounts within existing call / journey plan to establish what the future potential for us as a business, and to establish what competitor activity currently exists within these accounts, and report back.

Skills and Competencies

• PC & AS400 user skills, order entry, word, excel & PowerPoint.

Qualifications

• City & Guilds Engineering or equivalent.
• 5 Years experience in a pneumatic service environment or equivalent.
• Full clean driving licence.